NEW! Customizable Signatures for Responses
Canned Responses give you the option to create and manage responses signatures. You can use dynamic data for each user and project.
Our automatic, flexible response signature templates can be customised on three levels – global, project and personal. Additionally, you can restrict the signatures to ‘Reply to customer' in Jira Service Management. Learn more here.
Templates for Jira Issue Description and Custom Text Fields
Create new templates and use them to automate bug reports, feature requests, and other repetitive tasks. Canned Responses Pro templates are now available in comments, as well as in Jira issue description fields. In Jira Server templates are also available for other multi-line custom text fields.
Organize Jira Templates into Folders
You can now group your templates into folders and make it easier to navigate amongst dozens of your canned responses. Moving your current templates to folders doesn’t require any special actions. You can separate the folder from the templates that belong to just by adding double colons. For example, this construction Folder1::Template1 means that you put Template1 into Folder one.